This is the first I have heard of OtherInbox. Any idea what IMAP server they are using? If you login via Hastymail then click on the "H" icon in the upper left hand corner the about page will display some information about the IMAP server. If you copy that into this thread it might be enough to determine the server software. Often times folder hierarchy issues are resolvable with some config file tweaking so if we can determine the IMAP server we might be able to get it working pretty easily.
Thanks for the feedback,
Jason
| IMAP Server | |
| Banner | * OK IMAP4rev1 server ready |
| Capability | * CAPABILITY IMAP4rev1 STARTTLS AUTH=PASSWORD A2 OK CAPABILITY completed |
| Host | tls://imap.otherinbox.com |
Unfortunately that does not reveal much :)
The next step is to enable the imap debug options in the hastymail.conf file then login to the account. Below the interface will be a LOT of IMAP commands and responses. If you can send that to me at jason@hastymail.org that would be great. Is OtherInbox a free service? If so I will sign up this weekend and see if I can debug this problem directly.
Jason
I might actually write to them. I got the debug you sent (thanks very much for doing that) but I don't see anything immediately wrong. I followed up via E-mail to you with some specific questions about the way Hastymail is behaving. I have an idea of what it might be so I will see what I can do to narrow it down.
Thanks for the feedback,
Jason